Mailbox Summary

For an instant view of your ECS mailbox statistics, from the Exchange home page, click the Exchange Menu button in the top right corner and select Mailbox.

 Click ECS Mailbox > Mailbox Summary.

The following information displays:

• Mailbox Locked (Yes/No): A mailbox can become locked if multiple bad passwords are entered. It then has to be manually unlocked in Mailbox Configuration by an administrator.
• ECS Enabled (Yes/No): Yes displays if you have at least one ECS mailbox enabled; otherwise No displays.
• INFOEXCH Enabled (Yes/No): Yes displays if you have at least one Information Exchange mailbox enabled; otherwise, No displays .
• Files Currently in Inbox: Displays the number of files sent to you that you have not yet received, as well as the date and time for the oldest file in your Inbox.
• Files Currently in Outbox: For most agencies, this displays as zero, since other than rare instances where batch upload is used, the Outbox feature is for carrier use only.
• Files Received: Displays the number of files you have received in the past 90 days.
• Files Sent: For most agencies, this displays as zero, since other than rare instances where batch upload is used, the Sent Files feature is for carrier use only.
• ECS Sessions (Sessions Started/Last Accessed): Sessions Started indicates the number of successful logins to a mailbox in the past 90 days, and Last Accessed shows the date/time of the most recent login. If the mailbox has not been accessed in over 90 days, Inactive 90 Days - Reset Password displays in the Last Accessed section, with Reset Password displaying as a link to reset the password. If the mailbox has never been accessed, (none recorded) displays in place of the Last Accessed date.
• ECS Trading Partners (Trading Partner Set Memberships/Trading Partnerships): Trading Partner Set Memberships each consist of a Lead Mailbox (the mailbox that initiates a trading partnership) and the mailboxes with which the lead mailbox has initiated partnerships. Trading Partnerships is the total number of mailboxes with which this mailbox can communicate (either sending or receiving files). Because most agency trading partnerships consist of the agency receiving files from a Lead Mailbox, the Trading Partner Set Memberships and Trading Partnerships numbers is typically equal.

Click the Leave Mailbox button to return to the last Exchange screen you were on when you accessed Mailbox via the sidebar menu.