Session Status

1. To view statistics on all IVANS Exchange sessions for the current account/mailbox combination, from the Exchange home page, click the  Exchange Menu button in the top right corner and select Mailbox.

2. Click ECS Mailbox > Session Status.
3. Enter a date range in the Start Date and Stop Date fields and click Search. A list of results populates.

   To narrow the results, type a portion of the content of any of the columns in the Find on Page field. The list refreshes automatically as you type.

   To sort by any of the columns in the list of search results, click the column header. To sort in the reverse order, click the column header again.  The header of the column currently used as a sort displays in italics with an upward arrow if sorted in ascending order and a downward arrow if sorted in descending order.

The following session information displays in the list:

1. • Start Time/Stop Time- Shows date, time, and duration of IVANS Exchange access. Click the value in either of these columns to open session detail.

     Session detail consists of two sections:

     • Session History shows basic information about the session that is also available on the main Session Status list.
     • The Session Transactions list shows the following information for each file that was sent, received, or acknowledged during the session (agencies typically only receive files, while sending and acknowledging is done during carrier sessions):
     • • Status Date- Date and time that the file's status changed.
       • Original Name- The file name, which can be clicked to access file details and download a copy to save locally (available for admin users only).
       • Remote Name- Unique internal file ID used exclusively by the ECS mailbox system.
       • File Size- The file's size when sent.
       • Comp Size- The file's size after compression by Transfer Manager.
       • Action- Indicates whether the file was sent, received, or acknowledged.
       • Send Account- Carrier account and mailbox that sent the file.
       • Recv Account- Agency account and mailbox to whom the file was sent.

     To return to the main Session Status screen, click Return to Search.

   • Server- The IVANS server that was accessed by the session.
   • Remote host- The IP address used to connect to IVANS Exchange.
   • Client- Type of download client (TMWS = Transfer Manager Client, IVANS MFWS = external web service)
   • Logon Level- Indicates version of Transfer Manager used during the session.
   • Trans Count- Total number of transactions sent, received, or acknowledged during the session.
   • Send Count- Number of transactions sent during the session. Because this occurs during carrier sessions rather than agency sessions, it always displays as zero.
   • Recv Count- Number of transactions received during the session.
   • Ack Count- Number of transactions acknowledged during the session (meaning the carrier received acknowledgement that the transactions were processed in Transfer Manager). Because this occurs during carrier sessions rather than agency sessions, it always displays as zero.

Click the Leave Mailbox button to return to the last Exchange screen you were on when you accessed Mailbox via the sidebar menu.